> ## Documentation Index
> Fetch the complete documentation index at: https://docs.8call.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Invite and manage members

> Add teammates to your organization, assign roles, and control who can change settings.

<Info>
  Members share access to your organization's agents, calls, and settings. Each member has a role that determines what they can do. Only **owners** and **admins** can invite members or manage roles.
</Info>

## Roles

| Role        | Can do                                                                  |
| ----------- | ----------------------------------------------------------------------- |
| **Owner**   | Full control; cannot be removed or leave without transferring ownership |
| **Admin**   | Manage members, agents, calls, and settings                             |
| **Manager** | Operate day-to-day features                                             |
| **Member**  | Read-only access; configuration pages are hidden                        |

## Invite a member

<Steps>
  <Step title="Open the members page">
    From the dashboard, go to `/members`. (You'll only see the invite action if you're an owner or admin.)
  </Step>

  <Step title="Send an invite">
    Click **Invite member**, enter the teammate's email, and choose a role. They appear under the **Invites** tab as **Pending** until they accept.

    <Check>
      The invitation shows in the "Membership invites" list with its role and date.
    </Check>
  </Step>

  <Step title="Manage pending invites">
    From the **Invites** tab you can **resend** an invitation (refreshes its 7-day expiry) or **cancel** it.
  </Step>
</Steps>

## Accept an invitation

Invitations sent to your email appear under **Invitations for you** on the `/members` page. Click **Join organization** to accept and switch into that organization.

## Remove a member or leave

* **Owners/admins** can remove any member except the owner using the trash icon on the Members tab.
* **Non-owners** can leave an organization from the members settings (this immediately removes access).
* **Owners** must transfer ownership or delete the organization before leaving.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I don't see the Invite member button">
    Only owners and admins can invite. Ask an owner or admin to upgrade your role.
  </Accordion>

  <Accordion title="A teammate didn't get their invite">
    Resend it from the Invites tab and ask them to check spam. Invitations expire after 7 days; resending refreshes the expiry.
  </Accordion>

  <Accordion title="I can't remove the owner">
    The owner can't be removed. Transfer ownership first, then remove the account if needed.
  </Accordion>
</AccordionGroup>